Blog

In more than twenty years of coaching senior leaders, I’m clear on the answer to the question, “What is the #1 mistake leaders make?” Most Leaders Think They’re Giving Their Team Members Enough Feedback  But that’s not so. A friend who’d recently moved into a GM role hadn’t had feedback from her boss. She wasRead more

“Life isn’t about finding yourself. Life is about creating yourself.” —George Bernard Shaw   Brilliant leaders think differently to not-so-brilliant leaders. This is good news—given that you’re 100% in control of the way you think. But let’s be clear about this… In the short-term, controlling the way you think is simple—but, as you’ve probably noticed,Read more

I’m speaking to female leaders, in particular, here… You don’t need to settle for anything less than being totally inspiring and sought-after. Being an OK leader isn’t good-enough. You don’t need to be anything less than your ideal. Your first step in moving towards being the leader you want to be is to figure outRead more

Here’s another Seth Godin beauty… “Better than it needs to be. Why not? Why not make it more generous, more fair, more insightful than it needs to be? Why not deliver the service with more flair, more care and more urgency? Why not do it because you can, not because you have to…” Just imagine,Read more

Emotional Intelligence (EQ) is the ability to notice and influence one’s own and others’ emotions. It involves competencies such as emotional self-awareness, self-regard, empathy, assertiveness, stress tolerance, flexibility and optimism.   Recently I was told about two senior executives who, in a meeting with their team members, declared that they didn’t have high EQ. One ofRead more

Brilliant leaders think differently to not-so-brilliant leaders. This is good news if you want your leadership to be more brilliant than it currently is—given that you’re 100% in control of the way you think :-). But let’s be clear about this: In the short-term, controlling the way you think is simple, yes—but it’s not particularlyRead more

You know that “squinty eyed” feeling you get when you’re talking with someone you don’t entirely trust, don’t you? You put so much energy into figuring out where they’re coming from and what they really want, you’re not entirely listening to what they’re saying. Because you’re busy trying to guess their end-game you’re: Not fullyRead more

I’ve loved receiving your comments and feedback on my Leadership Blogs throughout the year. Thank you for your thoughts and for your appreciation :-). You’ve indicated that the most valuable Leadership Blogs in 2017 have been the three I’ve linked below… How To Put Things Right When Someone’s Peeved With You   You so oftenRead more

Have you ever worked for a leader who put most of their energy into what they do—things like strategic planning, motivating the team to produce results, following up on commitments, and so on…… ……rather than who they are as a leader—things like always being authentic and personally disciplined and oozing emotional intelligence?   “Statistically Speaking,Read more

There’s so much talk about the importance of being “authentic”—the value of telling the truth about your thoughts and feelings. Why is authenticity such a big deal? Reflect on leaders you’ve been exposed to—who was great, who was not as great? I’ll bet the great leaders you’ve known were authentic and the not-as-great weren’t asRead more

“The belief that one’s own view of reality is the only reality is the most dangerous of all delusions.” —Paul Watzlawick (Austrian-American psychologist and philosopher) Way Too Many Leaders Are Sitting Behind The Eight-Ball… …because they haven’t gotten authentic, granular feedback about their leadership practices and behaviours from their boss, peers and team members. Their self-perception is thus atRead more

Feeling anxious? Imagine habitually feeling calm and cool, even quietly excited, as you anticipate what’s around the corner. Removing your anxiety could be a real game-changer for you. Let’s look at what causes you to be anxious and what you can do to turn it around… What Causes You to Be Anxious? We feel anxiousRead more

Susie was clearly disturbed as she described one of her peers, Belinda. Initially, Susie had attributed Belinda’s behaviour to the fact that Belinda was quite new. She’d only been with the organisation for six-months—she’d come from an entirely different culture and her team was twice the size she was used to. Susie. who works closelyRead more

Seth Godin, the best-selling American author, entrepreneur and marketer, told this story about Gaztelugatxe… “There’s an island off the coast of Spain that houses a church. The church has 230 steps to the top—and it’s said that it’s worth the climb. What a great expression! Gaztelugatxe can now mean, ‘it’s a lot of steps butRead more

  Are you curious about how you compare to other leaders—particularly your struggles and challenges? A few weeks ago, responses rolled into my questionnaire (thank you!) about your greatest leadership challenges and development needs. “If you were to choose only one leadership area to further develop, what would it be? Here’s how the answers stackedRead more

Seth Godin got me thinking, again, when he spoke about the choices we make. He said…… “Attitude is the most important choice any of us will make. We made it yesterday and we get another choice to make it today. And then again tomorrow. The choice to participate. To be optimistic. To intentionally bring outRead more

Here’s what Seth Godin said: “We spend a lot of time talking about celebrities and how attractive they are. Paul Newman’s blue eyes, how tall is Jake Gyllenhaal, how fast is Usain Bolt. Most of the time, though, our success is based on something we have far more control over: Our emotional attractiveness. People who areRead more

It’s a challenge if you lead a team that’s been told their expense budget has been slashed and that their headcount is now frozen. To achieve your business goals, you’ll therefore need every team member to work smarter, faster, harder and longer, won’t you? Ah! That’ll mean they need be engaged, at a heart level,Read more

It doesn’t matter what you call it….. honesty—authenticity—candour—integrity—frankness—truthfulness—openness—sincerity—genuineness It’s a prerequisite if you’re to be trusted by people.   Honesty and Influence Here’s the thing… It’s essential that other people trust you if you plan to be influential. Influencing is damn hard if they don’t. They’ll spend their time looking at you through squinty eyes,Read more

Do you know anyone in your organisation who loves attending meetings? Probably not. Meetings tend to get a bad rap. Keep reading if you’re eager to help create a fruitful meeting experience for everyone…   What’s Not OK About Most Meetings People are forever complaining about the meetings they attend. They tell me that manyRead more