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This message is short and sweet—but potent for you as a leader if you want to be at your best. You’ll notice that when you focus on any of the three behaviours below, you’ll develop hugely useful insights into your leadership and create opportunities for you to accelerate towards being first-class. Already good leaders becomeRead more

Brenè Brown has got me thinking, again… You’ll agree that truly impressive leaders think and behave differently to run-of-the-mill leaders. This is especially so when they give developmental feedback. After all, developmental feedback, when delivered effectively, has a positive impact on a team member’s performance—which has a positive impact on the team’s results—which frequently hasRead more

Almost every day I hear a leader describe their unhappiness about a team member’s performance or behaviour. But when I ask the leader how candid they’ve been with their team member about it, the leader so often says, “Well, I haven’t actually had a chance to talk with them about it yet.” That’s When MyRead more

Here’s another Seth Godin beauty… “Better than it needs to be. Why not? Why not make it more generous, more fair, more insightful than it needs to be? Why not deliver the service with more flair, more care and more urgency? Why not do it because you can, not because you have to…” Just imagine,Read more

  I expect you’ll be fascinated, perhaps even concerned, by the following article. It describes research on how emotional intelligence declines significantly as a leader climbs the corporate ladder. The results weren’t what I was expecting—and probably not what you’re expecting either. It tells us that CEOs, on average, have the lowest EQ in theRead more

There’s a lot of research these days about how important it is to your leadership success that you think and speak optimistically about your future and the future of your organisation. But so many glass-half-empty leaders are unwittingly derailing their teams. Richard E. Boyatzis (Professor of organisational behaviour, cognitive science and psychology) is an expertRead more

You may have come across Brenè Brown, the research professor and New York Times bestselling author.I truly love her most recent book, “dare to lead”. It’s the most compelling book on leadership I’ve ever read.   I don’t think it’s an exaggeration to say her work on courage, vulnerability, shame and empathy has rocked theRead more

An unresolved conflict is hugely detrimental to relationships, teamwork and productivity. Therefore it must be dealt with quickly. This, for many, is easier said than done. On the topic of conflict, best selling author, Seth Godin, said: “One of us is wrong—and it’s not me. That’s the way every single conflict begins. Of course itRead more

The greatest gift you can give anyone, both as a leader and as a person on the planet, is to be fully present when they’re talking to you. Be 100% present. Hear what they’re saying. Hear what’s behind what they’re saying. And hear what they’re not saying. Regardless of whether they’re telling you about theRead more

“Who am I to have a goal of being a senior leader?”  “I’m afraid of being found out.” “I really do doubt myself from time to time.” “I don’t have imposter syndrome. I really am a fraud.”   Most high-achieving, intelligent, ambitious leaders have “imposter” thoughts like these from time to time. (If you don’t,Read more