Blog

Here’s another Seth Godin beauty… “Better than it needs to be. Why not? Why not make it more generous, more fair, more insightful than it needs to be? Why not deliver the service with more flair, more care and more urgency? Why not do it because you can, not because you have to…” Just imagine,Read more

The greatest gift you can give anyone, both as a leader and as a person on the planet, is to be fully present when they’re talking to you. Be 100% present. Hear what they’re saying. Hear what’s behind what they’re saying. And hear what they’re not saying. Regardless of whether they’re telling you about theRead more

Emotional Intelligence (EQ) is the ability to notice and influence one’s own and others’ emotions. It involves competencies such as emotional self-awareness, self-regard, empathy, assertiveness, stress tolerance, flexibility and optimism.   Recently I was told about two senior executives who, in a meeting with their team members, declared that they didn’t have high EQ. One ofRead more

I’ve loved receiving your comments and feedback on my Leadership Blogs throughout the year. Thank you for your thoughts and for your appreciation :-). You’ve indicated that the most valuable Leadership Blogs in 2017 have been the three I’ve linked below… How To Put Things Right When Someone’s Peeved With You   You so oftenRead more

Have you ever worked for a leader who put most of their energy into what they do—things like strategic planning, motivating the team to produce results, following up on commitments, and so on…… ……rather than who they are as a leader—things like always being authentic and personally disciplined and oozing emotional intelligence?   “Statistically Speaking,Read more

There’s so much talk about the importance of being “authentic”—the value of telling the truth about your thoughts and feelings. Why is authenticity such a big deal? Reflect on leaders you’ve been exposed to—who was great, who was not as great? I’ll bet the great leaders you’ve known were authentic and the not-as-great weren’t asRead more

Seth Godin got me thinking, again, when he spoke about the choices we make. He said…… “Attitude is the most important choice any of us will make. We made it yesterday and we get another choice to make it today. And then again tomorrow. The choice to participate. To be optimistic. To intentionally bring outRead more

Here’s what Seth Godin said: “We spend a lot of time talking about celebrities and how attractive they are. Paul Newman’s blue eyes, how tall is Jake Gyllenhaal, how fast is Usain Bolt. Most of the time, though, our success is based on something we have far more control over: Our emotional attractiveness. People who areRead more

It doesn’t matter what you call it….. honesty—authenticity—candour—integrity—frankness—truthfulness—openness—sincerity—genuineness It’s a prerequisite if you’re to be trusted by people.   Honesty and Influence Here’s the thing… It’s essential that other people trust you if you plan to be influential. Influencing is damn hard if they don’t. They’ll spend their time looking at you through squinty eyes,Read more