Blog

Emotional Intelligence (EQ) is the ability to notice and influence one’s own and others’ emotions. It involves competencies such as emotional self-awareness, self-regard, empathy, assertiveness, stress tolerance, flexibility and optimism.   Recently I was told about two senior executives who, in a meeting with their team members, declared that they didn’t have high EQ. One ofRead more

You know that “squinty eyed” feeling you get when you’re talking with someone you don’t entirely trust, don’t you? You put so much energy into figuring out where they’re coming from and what they really want, you’re not entirely listening to what they’re saying. Because you’re busy trying to guess their end-game you’re: Not fullyRead more

I’ve loved receiving your comments and feedback on my Leadership Blogs throughout the year. Thank you for your thoughts and for your appreciation :-). You’ve indicated that the most valuable Leadership Blogs in 2017 have been the three I’ve linked below… How To Put Things Right When Someone’s Peeved With You   You so oftenRead more

Have you ever worked for a leader who put most of their energy into what they do—things like strategic planning, motivating the team to produce results, following up on commitments, and so on…… ……rather than who they are as a leader—things like always being authentic and personally disciplined and oozing emotional intelligence?   “Statistically Speaking,Read more

There’s so much talk about the importance of being “authentic”—the value of telling the truth about your thoughts and feelings. Why is authenticity such a big deal? Reflect on leaders you’ve been exposed to—who was great, who was not as great? I’ll bet the great leaders you’ve known were authentic and the not-as-great weren’t asRead more

Seth Godin got me thinking, again, when he spoke about the choices we make. He said…… “Attitude is the most important choice any of us will make. We made it yesterday and we get another choice to make it today. And then again tomorrow. The choice to participate. To be optimistic. To intentionally bring outRead more

It’s a challenge if you lead a team that’s been told their expense budget has been slashed and that their headcount is now frozen. To achieve your business goals, you’ll therefore need every team member to work smarter, faster, harder and longer, won’t you? Ah! That’ll mean they need be engaged, at a heart level,Read more

It doesn’t matter what you call it….. honesty—authenticity—candour—integrity—frankness—truthfulness—openness—sincerity—genuineness It’s a prerequisite if you’re to be trusted by people.   Honesty and Influence Here’s the thing… It’s essential that other people trust you if you plan to be influential. Influencing is damn hard if they don’t. They’ll spend their time looking at you through squinty eyes,Read more

Do you know anyone in your organisation who loves attending meetings? Probably not. Meetings tend to get a bad rap. Keep reading if you’re eager to help create a fruitful meeting experience for everyone…   What’s Not OK About Most Meetings People are forever complaining about the meetings they attend. They tell me that manyRead more

Every year, the Great Place To Work Institute researches, you guessed it, the Best Places to Work. Here’s one of their stats: “The best added $1.07B to the Australian economy with an average revenue growth of 39.6%.” Those numbers talk, don’t they! Some Organisations Have A Reputation For Being Downright Compelling To Work With AlsoRead more