+61 4 1203 0947
carolyn@leadingperformance.com.au
Leading PerformanceLeading PerformanceLeading PerformanceLeading Performance
  • Ambitious Female Leaders
  • Accelerating Your Career
  • Book: “Confident, Candid & Courageous”
  • About Carolyn Stevens
  • Media Interactions
    • Turning Anxiety On Its Head
    • Meetings, Bloody Meetings
    • Make An Apology Really Count
    • Why Do We Avoid Tricky Conversations
    • Strategies for female senior executives
  • Leadership Blog Directory

Seriously, You Can’t Afford Less Than 100% Trust

    Home Trust Seriously, You Can’t Afford Less Than 100% Trust

    Seriously, You Can’t Afford Less Than 100% Trust

    By Carolyn Stevens | Trust | 0 comment | 5 March, 2014 | 0

    Seth Godin, the wise marketing guru whom I regularly quote, said, “the most important question isn’t”, for example, “is it reliable enough?” or “am I promising enough?”

    No, Seth said that the most important question is, “Do they trust me enough to believe my promises?”

    When I read these words I realised what a crucial question this is when it comes to the way you lead…

     

    Strong Trust Is Crucial For Business

    Do your team members, peers and boss trust you enough to believe your promises/your virtuous intention/that’ll you’ll back them when they need your backing/and so on?

    It’s crucial that they believe you—100%.

    As Stephen Covey reported, “When trust is low, in a company or in a relationship, it places a hidden tax on every transaction, every communication, every interaction, every strategy, every decision—bringing speed down and sending costs up.”

    Also, Towers Watson, a global consulting firm, said high trust companies outperform low trust companies by almost 300%.

    Not only is low trust bad for business, you’ll often feel like you’re paddling upstream in a fast flowing river when you don’t get good traction with your relationships.?

     

    As A Leader, It’s Your Job To Kindle Trust

    Seth said, “Earn trust, earn trust, earn trust. Then you can worry about the rest.”

    Assuming competence and that you do what you say you’ll do, you can immediately begin to up the trust that people have in you by:

      • Listening—I mean really listening. Give the speaker 100% of your attention.
        It’s easy to underestimate the value of 100% listening. And let’s be realistic—if I pretend to listen 100% when I’m only listening 65%, am I deserving of your trust? I think not.
      • Get what they’re saying and let them know you get it.
        This doesn’t mean you have to agree with them.  It means you need to keep eliciting their perspective until you genuinely understand where they’re coming from.
      • Candidly, yet respectfully, confronting issues head on.
        You’re not paid to tiptoe or sugar coat. You’re in your job to courageously deal with things—especially the difficult things. No ducking and diving allowed if you’re to create 100% trust in you.

     

    Your Leadership Call To Action

    How much do you think the people you work with perceive that you, consistently, fully listen, fully understand and candidly and respectfully confront issues head on?

    Is it 100%? 75%? Less?

    Anything less than 100% is bad for business.

    Lifting your percentage will increase the trust others have in you—and cause “speed to go up and costs to come down”.

    Let’s remember, high trust is seriously good for business.

     

     

    ABOUT THE AUTHOR:

    Carolyn Stevens has worked with leaders for more than 25-years—hundreds of them.

    She’s supported leader after leader (including those who previously struggled to confront the difficult, let alone persuasively deal with the it) flourish—and become confident, courageous and impressively influential.

    Carolyn is authentic and results-oriented. She draws on an eclectic array of approaches, tools and techniques to suit the situation.

    No tags.

    Related Posts

    • Trust—Leaders Can’t Effectively Lead (Or Influence) Without It

      By Carolyn Stevens | 0 comment

      You know that “squinty eyed” feeling you get when you’re talking with someone you don’t entirely trust, don’t you? You put so much energy into figuring out where they’re coming from and what they reallyRead more

    • Authenticity—It’s A Hallmark of a Great Leader

      By Carolyn Stevens | 0 comment

      There’s so much talk about the importance of being “authentic”—the value of telling the truth about your thoughts and feelings. Why is authenticity such a big deal? Reflect on leaders you’ve been exposed to—who wasRead more

    • How to Crank Up Your Team Members’ Engagement

      By Carolyn Stevens | 0 comment

      The leaders we admire and align with are the leaders that we trust—and, when it comes to cranking up engagement, having your team members trust you is THE number one essential. It’s therefore essential thatRead more

    • How Cool-And-Calm Leaders Build Strong Trust

      By Carolyn Stevens | 0 comment

      Aaron’s the CEO of a financial organisation. Given the instability in the financial markets for the last two or three years, being in his role hasn’t been a bed of roses. However, the levels ofRead more

    • Trust—There’s Not Enough Of It In Your Organisation!

      By Carolyn Stevens | 0 comment

      How can I make that statement with so much certainty? Well, imagine if we got everyone in your organisation together and asked them to anonymously respond to the question, “Do you think trust is veryRead more

    Categories

    • Communication
    • Conflict Management/Tough Conversations
    • Delegation
    • Emotional Intelligence
    • Feedback
    • I'm OK, You're OK
    • Influencing Others
    • Meetings
    • People Leadership
    • Strategic Leadership
    • Teamwork
    • Time & Stress Management
    • Trust
    • You As A Leader
    • Your Career
    • 2020
    • 2019
    • 2018
    • 2017
    • 2016
    • 2015
    • 2014
    • 2013
    • 2012
    • 2011
    • 2010
    • 2009

    Recent Leadership Blogs

    • Are You Making THE Biggest Mistake Leaders Make? 10/11/2020
    • Want To Stop Feeling Like an Imposter? 12/10/2020
    • Optimism As A Choice 14/09/2020
    • The Real Costs of You Feeling Anxious & Overwhelmed 05/08/2020

    Contact

    Carolyn Stevens

    +61 412 030 947

    email

    PO Box 196
    North Sydney
    NSW 2059
    Australia

    Privacy Policy

    Copyright 2022 | Leading Performance Pty Ltd | All Rights Reserved | Site design by Baxter Studios
    • #11829 (no title)
    • “I Don’t Have A Safe Place To Talk Through My Fears And Concerns”
    • “I Don’t Like To Admit It, But There Are Times When I Avoid Confronting A Team Member”
    • “I Sometimes Avoid Jumping In And Dealing With Tricky Situations”
    • “I’m Certain I’m Not Always Seen As A Strong And Capable Leader”
    • “I’m Not Totally Confident That I Can Always Get Others To See Things My Way”
    • “I’m Often Buried With The Tactical And Operational, Which
      Prevents Me From Having Time To Think Strategically”
    • “I’m Strong Enough And Capable Enough To Solve My Own Problems”
    • “I’m Surviving, Not Thriving”
    • “Maybe I’m Not Capable Of Being The World-Class Executive That I Want To Be”
    • “There’s A Part Of Me That Wants To Be More Courageous And Speak My Truth More Often”
    • About Carolyn Stevens
    • Accelerating Your Career
    • AFR & VA
    • Ambitious Female Leaders
    • Blog
    • Book: Confident, Candid & Courageous
    • Checkout Book Confident Candid Courageous
    • Coaching Leaders
      • Career or Outplacement Coaching
      • Deal With Your Roadblocks
      • Leader Coaching
    • Consult
    • Home
    • Homepage
    • Leadership Blog
    • Leadership Blog Opt-In
    • Leadership Blog Opt-in
    • Leadership Blog Opt-in Confirmation
    • Logged Out
    • Login (redirect only)
    • Make An Apology Really Count
    • Media Interactions
    • Meetings, Bloody Meetings
    • Privacy Policy
    • Test
    • The Engaging Female Leader Questionnaire
    • The Engaging Female Leader Thank You
    • Turning Anxiety On Its Head
    • Why Do We Avoid Tricky Conversations
    • Your Coaching Resource Centre
    Leading Performance