Blog

Great leaders create team members who go the extra mile—and stay with the organisation, right? The results of the Corporate Leadership Council’s 2004 employee Engagement Survey indicate just how important this is. (This isn’t a minuscule survey: 50,000 employees, globally, responded.) Two of the key highlights of the survey are… Highly committed employees perform 20%Read more

You know that “squinty eyed” feeling you get when you’re talking with someone you don’t entirely trust, don’t you? You put so much energy into figuring out where they’re coming from and what they really want, you’re not entirely listening to what they’re saying. Because you’re busy trying to guess their end-game you’re: Not fullyRead more

There’s so much talk about the importance of being “authentic”—the value of telling the truth about your thoughts and feelings. Why is authenticity such a big deal? Reflect on leaders you’ve been exposed to—who was great, who was not as great? I’ll bet the great leaders you’ve known were authentic and the not-as-great weren’t asRead more

It’s a challenge if you lead a team that’s been told their expense budget has been slashed and that their headcount is now frozen. To achieve your business goals, you’ll therefore need every team member to work smarter, faster, harder and longer, won’t you? Ah! That’ll mean they need be engaged, at a heart level,Read more

It doesn’t matter what you call it….. honesty—authenticity—candour—integrity—frankness—truthfulness—openness—sincerity—genuineness It’s a prerequisite if you’re to be trusted by people.   Honesty and Influence Here’s the thing… It’s essential that other people trust you if you plan to be influential. Influencing is damn hard if they don’t. They’ll spend their time looking at you through squinty eyes,Read more