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You know that “squinty eyed” feeling you get when you’re talking with someone you don’t entirely trust, don’t you? You put so much energy into figuring out where they’re coming from and what they really want, you’re not entirely listening to what they’re saying. Because you’re busy trying to guess their end-game you’re: Not fullyRead more

I’ve loved receiving your comments and feedback on my Leadership Blogs throughout the year. Thank you for your thoughts and for your appreciation :-). You’ve indicated that the most valuable Leadership Blogs in 2017 have been the three I’ve linked below… How To Put Things Right When Someone’s Peeved With You   You so oftenRead more

After examining bucket-loads of literature and observing behaviours, I have no doubt that the sure-fire way to influencing someone is to—here it is—be committed to their success! When I say “influence”, I don’t mean a self-centered manipulation that results in you getting what you want and the other party being screwed. I mean a positiveRead more

Here’s what Seth Godin said: “We spend a lot of time talking about celebrities and how attractive they are. Paul Newman’s blue eyes, how tall is Jake Gyllenhaal, how fast is Usain Bolt. Most of the time, though, our success is based on something we have far more control over: Our emotional attractiveness. People who areRead more

It’s a challenge if you lead a team that’s been told their expense budget has been slashed and that their headcount is now frozen. To achieve your business goals, you’ll therefore need every team member to work smarter, faster, harder and longer, won’t you? Ah! That’ll mean they need be engaged, at a heart level,Read more

A lot has been written over the years, even by me, about how to influence another person. After examining a few bucket-loads of literature, asking lots of questions, observing behaviours, and checking it out in practice, there’s no doubt that the sure-fire way to influencing someone is to—here it is—be committed to their success! WhenRead more