Susie was clearly disturbed as she described one of her peers, Belinda. Initially, Susie had attributed Belinda’s behaviour to the fact that Belinda was quite new. She’d only been with the organisation for six-months—she’d come from an entirely different culture and her team was twice the size she was used to. Susie. who works closely

Seth Godin, the best-selling American author, entrepreneur and marketer, told this story about Gaztelugatxe… “There’s an island off the coast of Spain that houses a church. The church has 230 steps to the top—and it’s said that it’s worth the climb. What a great expression! Gaztelugatxe can now mean, ‘it’s a lot of steps but

Leaders are quite consistent when they talk about their biggest challenges, frustrations and problems (as my latest survey confirmed). “Managing upwards” is nearly always near the top of the list. It’s a struggle for lots of different reasons—your boss hasn’t taken the time to understand your challenges, they think they have all the answers, they don’t

  Are you curious about how you compare to other leaders—particularly your struggles and challenges? A few weeks ago, responses rolled into my questionnaire (thank you!) about your greatest leadership challenges and development needs. “If you were to choose only one leadership area to further develop, what would it be? Here’s how the answers stacked

After examining bucket-loads of literature and observing behaviours, I have no doubt that the sure-fire way to influencing someone is to—here it is—be committed to their success! When I say “influence”, I don’t mean a self-centered manipulation that results in you getting what you want and the other party being screwed. I mean a positive