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Carolyn Stevens
20 April, 2016
Conflict Management/Tough Conversations You As A Leader

7-Step Blueprint For Clearing Up Conflict

I often write about how to deal with conflict. That’s because there are so many leaders who don’t master conflict. They therefore grapple with managing their tension and stress and unwittingly stall their careers. You’ll benefit from checking out this template if you: Feel nervous when conflict strikes, or Find yourself side-stepping hard-to-handle, difficult situations,

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Carolyn Stevens
6 April, 2016
Communication Conflict Management/Tough Conversations Influencing Others You As A Leader

Are You Avoiding Or Confronting Awkward Situations?

To be frank, I’m amazed at how many people step around difficulties. Even some otherwise impressive leaders are doing it.Don’t get me wrong. I’m not encouraging you to be too challenging or to take a win/lose approach. My problem is that way too many leaders are putting their head in the sand and pretending the

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Carolyn Stevens
16 March, 2016
Influencing Others

How To Talk So Others Listen-With-An-Open-Mind

Scripting how a leader can influence-someone-to-do-something is the norm in my office. It’s a topic that’s put on the coaching table almost everyday. And the success rate of these leaders when they leave my office is so impressive. (I love this stuff!) Let’s look at the crucial foundation stones of this success… The Most Important

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Carolyn Stevens
2 March, 2016
Emotional Intelligence People Leadership You As A Leader

Happy, Positive Leader = Successful Leader

You want a promotion. You want to meet targets. You want acknowledgement for your work. Because you think it’ll make you feel happy.And it will, but only fleetingly.So before you know it, you’re chasing your next goal in the hope that it’ll have you feeling happy and positive!Again it will, but only fleetingly—and then you’re

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Carolyn Stevens
17 February, 2016
Emotional Intelligence I'm OK, You're OK People Leadership You As A Leader

Overwhelmed And Overstressed?

In a 360-feedback interview a team member described his leader as being inconsiderate and unreasonable. He went on to say that when his leader was overwhelmed and overstressed, the leader had a “very short fuse”. Further investigations with other team members told a similar story: They felt devalued and disrespected because their leader was sometimes

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