Blog

Difficult people can be exasperating! You put so much mental energy into thinking about them, allowing thoughts about them to niggle away at you. How can you resolve this?   Step One: Make a Decision Make a realistic decision about whether or not you’re able to change things with them. And if you don’t thinkRead more

Self-esteem. It’s a sensitive topic that, in an instant, could have you putting yourself into one of two camps… Camp 1:    My self-esteem is good, thanks very much. I’m not sure that I need this bulletin. Camp 2:    You’ve written this for me. I definitely need to feel better about myself! If you’re in theRead more

Eliminating 99% of your confilcts isn’t as radical as it sounds. I think you’ll agree with this when we dig into what causes conflict and what you can do to inhibit it.   What Causes You To Be In Conflict? Aren’t 99% of your conflicts caused by your expectations and the other person’s expectations notRead more

I’m going to cut right to the chase here… The primary cause of most of your discomfort with tough conversations is that you’re avoiding saying what needs to be said. Think about a tough conversation that you need to have: Are you trying to not say something?   Let’s Look At Andrew’s (Lack Of) CommunicationRead more

I don’t know about you, but lately I’ve encountered a spate of leaders who’re on the receiving end of people complaining about their bosses. This is not good news for lots of reasons: The boss is having a negative impact on morale and potentially on team member turnover. The complainer is spending time and energyRead more

Let me get straight to the point. The primary cause of most of your discomfort, when it comes to what makes a “tough” communication tough, is… …not being prepared to say what needs to be said. Usually when you’re putting off initiating a discussion, or when you’re having trouble in a conversation, it’s because you’reRead more