Think…more juice from each lemon! Think…passionate team members who are thrilled to find ways to contribute to customer loyalty, increased sales and decreased expenses!Think…committed employees, lower staff turnover and enhanced productivity! Imagine…how would it be if every single one of your leaders and employees were passionate about these things that have a very real impact

Think about it—a fair amount of the stress you take on board is because you’re putting off confronting those “difficult” conversations, isn’t it? Your last bulletin discussed an essential key to making difficult conversations a lot easier and less stressful—by pointing your finger inwards—never out towards them, only in towards you (click here to view

A previous bulletin described what I perceive is THE most critical mistake that leaders make—not providing enough quality feedback to their team members. This bulletin discusses what I perceive is the second most critical mistake leaders make—and what you can do about it… It’s foolhardy really. Every leader I’ve ever met absolutely knows that they

The most critical mistake leaders make is that they don’t give their team members nearly enough feedback! Hmmm, I’m wondering…if this is the most critical mistake leaders make, is it a trap that you fall in to? During 360-degree feedback interviews, when I ask “Where could your leader be better aligned with an exemplary leader?”

These steps will help you consistently model exemplary leadership. Your last bulletin encouraged you to be conscious of what’s been tugging at your anxiety-strings and to start reining-in your imagination. It promised you a straightforward, researched, three-step method for zapping your uneasiness and creating calmness. And here it is…   Step 1: Manage Your Physiology