Would you like to feel personally more satisfied, more often? And at the same time achieve better results? Here’s a subtle, simple and reliable approach that I highly recommend to you…   Crafting What You Want When coaching leaders through a difficulty, I notice that one of their biggest shifts comes from this one question:

Let me get straight to the point. The primary cause of most of your discomfort, when it comes to what makes a “tough” communication tough, is… …not being prepared to say what needs to be said. Usually when you’re putting off initiating a discussion, or when you’re having trouble in a conversation, it’s because you’re

Tony, a CEO I’d just started working with, in one sense had an appreciative leadership team! They were grateful that Tony was always willing to listen to their issues, understand their situation, empathise with them and go all out to support them. However problems were brewing, problems that eventually erupted… Two members of Tony’s leadership

With great regularity, team members tell me they’re not receiving enough feedback from their leaders—which, in itself, means that the team member’s not getting the support or encouragement they need to do a great job. Most people are working somewhat in the dark when it comes to knowing enough about where they’re right on track

Here’s how you, as a leader, can add significantly to your organisation’s bottom line. Your last bulletin looked at the major determinant of whether or not your people are putting in that extra bit of effort—that “discretionary effort”. And what is that determinant? It’s the characteristics and behaviours of you, their leader! Both the Global