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Carolyn Stevens
21 July, 2010
Communication Influencing Others

Astute Managers Intelligently Manage Upwards

  A number of people, including many leaders, are frustrated with their boss. Doug, a leader I coach, is typical of those who experienced this dissatisfaction. Doug is exceptionally intelligent, good at his job, well liked and, overall, has pretty high emotional intelligence. But when he spoke about his boss, his eyes rolled, his face

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Carolyn Stevens
7 July, 2010
Feedback People Leadership

How Candid Are You With Your Feedback?

Please don’t complain about your team members unless you’ve been openly sharing your opinions with them! As is so often the case, the theme of this bulletin is drawn from behaviours I’ve been noticing in my work with leaders. Regardless of whether the leader is well seasoned or much newer, this practice is rampant… Will

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Carolyn Stevens
16 June, 2010
Influencing Others People Leadership

Minimum Input, Maximum Output

That’s what Max said he wanted as we were establishing his goals for his Leader Coaching program—minimum input, maximum output. Especially these days when we’re attempting to “get more juice from the lemon”, minimum input, maximum output sounds like a pragmatic goal to me. We don’t want to work more hours than we have to—and

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Carolyn Stevens
2 June, 2010
Communication Emotional Intelligence People Leadership

Rapport and Critical Judgment… They’re Like Oil And Water!

The Finger Pointing Syndrome—It’s A Bad Look For Leaders! Many of my perceptions and observations about how leaders behave are formed as a result of the 360-degree feedback discussions I have with the team members of leaders I coach. After all, it’s in these safe, intimate and candid interactions that team members’ perceptions are genuinely

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Carolyn Stevens
19 May, 2010
Teamwork

What Impact Will Igniting Your Team Have On Your Business?

Over the years I’ve encountered a few teams who have teamwork happening in an admirable way. And lately I’ve come across a number of quite senior teams who, usually unbeknown to them, are having a far-reaching negative impact on their business because they haven’t acknowledged the need for them to be doing more “teaming”. What’s

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