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carolyn@leadingperformance.com.au
PO Box 196, North Sydney,
NSW 2059, Australia
 +612 9960 7699
 +61 412 030 947

"The very specific, highly focused explorations enabled me to be a much better, more highly skilled leader.

I formalised my plan for developing a really high performing team and put together a plan for how to get the most out of colleagues.

Carolyn truly wants those she works with to do well. She works closely with you to identify your strengths and areas for improvement.

This is the most hands-on and practical coaching course I have completed over my fifteen years in the pharmaceutical industry. I would recommend it to all leaders/coaches who want to get the most of their team."

- Richard Gerke
  Product Manager Abbott Product
  (formerly Solvay Pharmaceuticals)

"It’s relatively easy to find programs that provide feedback on leadership style. Carolyn’s program provides much more specific and sustained coaching as to what to do next.

In time, Carolyn “gets inside your head”, such that the learnings and behaviours become pervasive.

Coupled with a Team Coaching program, a common language and behavioural framework was established that my team and I used to reinforce each others’ journey to effectiveness."

- Quentin Goldfinch
  Director, Research & Development,
  Avaya

Is Your Team Struggling To Deliver The Results That It’s Capable Of Delivering?

I work with teams that are finding it difficult to perform as well as they want to perform.

• The team could be a very senior lead team, a less senior functional team, a project team, or a fairly new team that wants to start off on the right foot. Regardless of the type of team, it’s likely to be looking for clarity on exactly what it needs to do to make a shift to being a higher performing team.
  
  
• Importantly, the team leader and the team are receptive to investigating some new options that will enhance the team’s performance. My services are not for everyone. They’re for teams that are open to doing things differently—thereby creating different results. The team knows that “if it always does what it’s always done, it’ll always get what it’s always got”. It knows that it doesn’t want things to stay the same—it wants to realize its potential.
  
  
• Teams I work with are normally in medium or large organizations. The industry isn’t important. (The fields I’ve recently worked in are biomedical, financial services, manufacturing, hospitality, I.T., marketing, medical devices, mining, office equipment, pharmaceutical and government.) Usually the team’s based in Sydney, Australia. Occasionally it’s located in other cities.
  

The teams I work with are typically facing one or more of these sorts of challenges:

• The team is doing OK, but just OK. It knows that OK performances, and OK results, aren’t good enough in the competitive environment it’s in. It knows that it’s time to adopt some different approaches.
  
  
• It knows it could get more mileage, but it isn’t clear on what it needs to do to achieve more. It needs help in figuring out which bits to work on, and which bits to work on first.
  
  
• The team isn’t really operating like a team. It’s operating more like a group of individuals who’re focused on their own goals. It’s not reaping the benefits of genuine collaboration, nor the leverage that it could be getting from a team effort.
  
  
• It’s demonstrating symptoms of deeper problems—symptoms such as a lack of drive and innovation, long unproductive meetings, inadequate follow-through on joint decisions, too many missed deadlines, or even the frustration and anxiety that eventually leads to high staff turn-over.
  
  
• It’s reacting inappropriately to difficulties. It could be that it’s wasting time and resources by blaming others, or following meaningless routines, rather than working thoughtfully and effectively on achieving the team’s targeted outcomes. It might be that the conflict that’s in the team is distracting it, stopping team members from focusing on what’s really important.
  
  
• It’s newly formed and needs to quickly get runs on the board. The organization wants results fast, and fast results need high performance teamwork.
  

Now that you know the kind of teams I work with, and the issues I help them resolve, click on this link to learn more about How I Work With The Teams I Coach.

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